Privacy Policy

This policy explains what data we collect when you use valkyriekw.com, and how we use and protect it.

01What we collect

• When you order: your name, phone number, email address, delivery address and order details.
• When you turn on drop alerts: the email address or phone number you enter.
• When you contact us: what you send us on WhatsApp.
• Technical data: cookies needed for the cart and checkout to work.

02Payment data

Payments are processed by the Tap Payments gateway. You enter your card details on the gateway’s secure payment form, and we do not store card details on our site.

03How we use your data

• To process, deliver and communicate about your order.
• For after-sales service, including returns and exchanges.
• To send only the drop alerts you asked for.
• To meet legal and accounting requirements.

04Sharing

We do not sell or rent your data. We share only what is needed to fulfil your order with: the payment gateway to complete payment, the delivery party to deliver your order, or authorities where the law requires it.

05Cookies

We use essential cookies to keep your cart and complete checkout, and a little local storage in your browser to improve browsing. You can clear them in your browser settings, but the cart may not work without them.

06Security and retention

The site runs over an encrypted connection (HTTPS). We keep order data as long as needed to fulfil the order, for after-sales service and for legal obligations, and alert sign-ups until you ask us to remove them.

07Your rights

You can ask to see, correct or delete your data, or unsubscribe from alerts at any time, by messaging us on WhatsApp at +965 6065 6006.

08Changes

We may update this policy from time to time; the last-updated date is shown at the top of the page.